Our Property Management Services
Our professional vacation rental management program includes a variety of services. From overseeing all aspects of booking to advising owners how to set-up their home as a vacation rental, we have the experience to ensure your vacation rentals success. Management includes:
Marketing and Advertising
- Listing on our website, Riverhomes.com. Our website has been in existence since 1996. Highlights include dynamic web design, 24-hour secure online reservations, real-time rates and availability, constant updates, professional SEO management, search engine ad campaigns, and paid listings on various tourism sites.
- Individual listings on major online travel sites, including Airbnb, HomeAway, VRBO, booking.com, and TripAdvisor. Our integrated reservation system ensures that property information, rates and availability calendars stay up to date. Users can book online through multiple platforms, providing the maximum opportunity to fill vacancies.
- Social Media - Facebook, Instagram, and Pinterest.
- Repeat guest marketing.
- Community networking.
Guest Services
- Knowledgeable reservationists view vacation rentals in person to answer detailed questions.
- Guests can reserve online 24 hours a day, 7 days a week and reservations by phone 9:00 am - 5:00 pm, 7 days a week.
- 24-hour emergency contact number.
- Our customer service is consistently outstanding.
Property Care
- Top-notch cleaners promptly and thoroughly service your home between guests.
- Property inspectors visit homes prior to guest arrivals. Each inspection ensures the home is guest ready.
- Our trusted vendors are responsive and communicative.
- D&G Maintenance, our maintenance department, is exclusively available to our homeowners.
Property Management
- Monthly and annual reports on the activity at the property, providing a breakdown of income and expenses.
- Guest payments are collected in advance. We take Visa, MasterCard, American Express, and Discover. Credit card processing fees are included in management.
- Collection and payment of all Sonoma County taxes and fees.
We are dedicated to professionalism, high-level service, quality of product, prompt communication, maximizing revenue, and best environmental practices. Our years of experience, high revenues for owners, care for the homes we manage, and excellent communication with owners and guests alike make our company a standout.
Contact us today for more information.
Our parent company, D&G Equity Management, offers professional management services for long-term rentals, commercial rentals, and short-term furnished corporate rentals. Learn More.
We are proud members of: Russian River Chamber of Commerce ~ Forestville Chamber of Commerce ~ Monte Rio Chamber of Commerce ~ Vacation Rental Management Association ~ Sonoma County Vacation Rental Managers Association ~ Sonoma County Lodging Association ~ EcoRing